You can delete a Landgogh account from the website or the mobile apps. You do not need to be signed in to read these instructions.
If you can sign in
Open Settings → Delete account on the website or in the iOS or Android app. Sign in, then open Settings and choose Delete account.
If you can't sign in
Email hey@landgogh.com from the account's email address. Use the subject line Delete my account. We'll use that address to find the account.
What gets deleted, and what we keep
The same rules are in our Privacy Policy.
When you delete your account, we delete or anonymize:
- your profile
- your posts, photos, comments, check-ins, saved places, and trips
- your messages
This happens within 30 days. A few things are handled differently:
- Places you added may remain on the map without your name, so the community map stays complete.
- Booking and payment records are kept for up to 7 years, as required for tax, accounting, and legal purposes.
- Backups are cleared within 90 days.
Questions
Email hey@landgogh.com.